Warranty Call Procedure

Contact the factory on 01842 753 994 with the following information:

• Provide equipment model and serial number
• Location of machine and site contact details
• Description of the fault

Warranty

Precision Commercial Refrigeration 12 month parts and labour warranty applies to all new integral products (excludes remote, or otherwise specified units) and accessories supplied by Precision Commercial Refrigeration, to the original purchaser only. Precision Commercial Refrigeration is responsible for the warranty of the product to the purchaser, including any labour content required in the fitting of parts supplied, but excludes spare parts sales.

Standard Warranty Conditions – included within the price

• Monday to Friday, 8.30am to 5.00pm
• Excludes weekend call out
• Excludes out of hours call out
• Weekend and out of hours coverage, subject to quotation and order
• Precision will aim to attend site, within 24 hours of call
• Excludes; lights and gaskets, customer abuse, or miss-use

Extended parts and labour warranties are available at time of purchase at a cost of 5% per year.  Standard warranty terms apply; however, equipment must be adequately maintained.  We reserve the right to invalidate the warranty, if the product is clearly, poorly maintained.